Terms and conditions

Terms and Conditions Last Updated: March 02, 2026 1. Introduction Welcome to www.1stopsolution.in ("Website"), operated by OSS - One Stop Solution ("We", "Us", "Our", or "Company"), a facilitation and consultancy service based in Badlapur, Thane, Maharashtra, India. Our services include assistance with business registrations, loan facilitation (personal, business, project, etc.), application support for government schemes/subsidies (e.g., PMEGP, Mudra, Seed Money Scheme, CMEGP, Stand-Up India, DIC loans, Udyogini, etc.), documentation, compliance, and related one-stop services. By accessing the Website, submitting any inquiry, or availing services, You ("User", "You", "Customer") agree to these Terms and Conditions ("Terms"). If You do not agree, do not use the Website or Our services. 2. Nature of Services & No Guarantee 2.1 We are facilitators and consultants only. We do not provide loans, approve subsidies, issue government certificates, or act as banks/authorities. We offer guidance, document preparation, application filing support, and liaison only. 2.2 No Guarantee of Results: We do not guarantee approval, disbursal, subsidy amount, interest rate, loan sanction, registration success, timelines, or any specific outcome. Final decisions rest solely with banks, financial institutions, government departments (e.g., DIC, banks, JanSamarth portal, MSInS), or third parties. 2.3 Information on schemes, eligibility, rates, or processes is for general reference and subject to change without notice. Always verify from official sources. 3. Strong Disclaimer & Limitation of Liability 3.1 To the maximum extent permitted by law, We, Our owners, employees, agents, or affiliates shall not be liable or responsible in any manner (contractual, tort, negligence, or otherwise) for any loss, damage, injury, default, financial loss, opportunity loss, or any consequence arising from: Rejection, delay, denial, or non-approval of any loan, subsidy, scheme, or application by any bank, government authority, or third party. Changes in government policies, rules, guidelines, interest rates, subsidy criteria, eligibility norms, or scheme discontinuance. Delays in service processing due to any reason, including but not limited to administrative delays, document issues, verification processes, or external factors. Death, accident, illness, natural calamities/disasters (flood, earthquake, etc.), force majeure events, strikes, pandemics, or any unforeseen circumstances. High interest rates, increased costs, market changes, or any economic/financial impact on You. Any misuse, incorrect, or incomplete information/documents provided by You. Any indirect, consequential, incidental, special, punitive, or exemplary damages of any kind. 3.2 No Legal Action Clause (To the extent permissible): You expressly agree and undertake that no legal case, claim, suit, complaint, or proceeding (civil, criminal, consumer forum, or otherwise) shall be initiated or filed against Us, Our owners, employees, or affiliates for any of the above-mentioned events, losses, delays, defaults, or consequences. You waive any right to seek compensation, damages, refund beyond agreed fees, or other relief in such scenarios. This is a fundamental condition of using Our services. 3.3 Our total liability (if any arises and is upheld by court) shall be strictly limited to the service/consultancy fees paid by You for the specific service in question. 3.4 Services are provided on an "as-is" and "as-available" basis without any warranties (express or implied), including fitness for purpose or merchantability. 4. Force Majeure Neither party shall be liable for any failure or delay in performing obligations (except payment of due fees) if caused by events beyond reasonable control ("Force Majeure"), including but not limited to: acts of God, natural disasters, floods, earthquakes, fires, explosions, pandemics/epidemics, wars, riots, civil unrest, strikes, lockouts, government orders/laws/regulations/policy changes, embargoes, actions by governmental authorities, or any other similar events. The affected party shall notify the other promptly and resume performance as soon as possible. 5. User Responsibilities 5.1 Provide accurate, complete, authentic documents/information. Any false details may lead to rejection, and We bear no responsibility. 5.2 Comply with all laws, KYC, AML norms, and scheme rules. 6. Fees & Payment Our facilitation/consultancy fees are quoted upfront and are non-refundable once work starts (unless mutually agreed). Government/bank fees are extra. 7. Intellectual Property & Website Use All Website content is Our property. No unauthorized copying. 8. Indemnity You agree to indemnify Us against claims/losses arising from Your breach of these Terms, false information, or misuse. 9. Governing Law & Jurisdiction Governed by Indian laws. Exclusive jurisdiction: Courts in Thane/Mumbai, Maharashtra. 10. Changes to Terms We may update these Terms. Continued use = acceptance. 11. Contact OSS - One Stop Solution Badlapur, Thane, Maharashtra Email: Phone: By proceeding, You confirm You have read, understood, and fully agree to these Terms, including the strong disclaimers, no-liability provisions, and waiver of claims.